Use Sales by Hour to Plan Counter Staffing
Match staffing to actual customer demand instead of guessing from one busy day.
By ElectroX Team
A queue at 5 p.m. may be regular, seasonal, or caused by one long repair handoff. Look at several weeks before changing shifts.
## Group comparable days
Compare weekdays with weekdays and weekends with weekends. Count transactions and service pickups as well as revenue.
## Check the work type
A high value phone sale takes longer than a cable sale. Add repair intake, returns, and deliveries when estimating counter workload.
## Test one change
Move one staff hour into the busiest window and watch queue time and completed sales. Revert if it simply leaves another task unfinished.
ElectroX transaction and service timestamps give the team evidence for scheduling conversations.
Cover photo by [Allen Y](https://unsplash.com/photos/multiple-cash-registers-with-computer-monitors-at-a-checkout-counter-UaMMROu5fq0) on Unsplash.