A Small Supplier Performance Scorecard
Track delivery reliability and defects alongside price before choosing the next order.
By ElectroX Team
The cheapest supplier is not always the best one for a store with urgent repairs and expensive devices. A short scorecard makes tradeoffs visible.
## Pick a few measures
Track on time deliveries, fill rate, defect rate, return response time, and final cost. Use the same definitions for every supplier.
## Review a fair sample
Look at several orders rather than one bad delivery. Separate supplier errors from your own ordering mistakes.
## Decide the action
Share concrete issues with the supplier, ask for a remedy, and change order allocation if performance does not improve. Keep a second source for critical parts.
ElectroX supplier and purchase records make this review possible without building a complicated procurement system.
Cover photo by [Russ Murray](https://unsplash.com/photos/a-warehouse-is-filled-with-shelves-and-boxes-M7G_m5XJ-go) on Unsplash.