Training New Staff on the POS in Their First Week
A structured first week builds confident staff and fewer mistakes. Teach the most common tasks first.
By ElectroX Team
New staff learn fastest when training follows the real work. Overloading them with every feature on day one leads to forgotten steps and errors at the counter.
Start with the core sale
Teach searching for products, adding items, taking payment, and printing a receipt. Practice with test examples before they serve real customers.
Add exceptions gradually
Introduce returns, credit sales, split payments, and repair intake over the following days. Explain why each step matters, not just which button to press.
Give limited access at first
Grant only the permissions a new team member needs. ElectroX supports separate staff, manager, and admin roles, so you can expand access as confidence grows.