Prevent Duplicate IMEI Entries at Receiving
Catch duplicate identifiers before a device reaches the shelf or checkout.
By ElectroX Team
A duplicated IMEI can make two different boxes appear to be one phone. The earlier the error is caught, the easier it is to resolve with the supplier.
## Scan the device
Read the identifier from the device settings and the box where possible. For dual SIM phones, record IMEI1 and IMEI2 in the correct fields.
## Search before saving
Check for an existing active or sold record using the full identifier. A matching value may mean an accidental re-entry, a return, or a supplier problem.
## Quarantine conflicts
Set the physical unit aside until the invoice, device, and existing record agree. Never change an old sold record simply to clear a validation error.
ElectroX unique device records are most reliable when receiving staff verify identifiers before making stock available.
Cover photo by [Jason Leung](https://unsplash.com/photos/smartphones-displayed-on-stands-in-a-store-8M0bVuFI7MY) on Unsplash.